General Support

Generalmusic Corp. USA
1164 Tower Lane
Bensenville, IL 60106
Tel. (630) 766-8230
Fax (630) 766-8281
Support@Generalmusic.us

Warranty: 

YOUR GENERALMUSIC WARRANTY
Limited Warranty
Component parts: Five (5) years from date of purchase.
Labor: One (1) year from date of purchase.

Generalmusic Corp. warrants that each component part of the instrument will be free from defects in material and workmanship for a period of five (5) years from the date of delivery to the purchaser. We agree to remedy any such defect by repairing or replacing, at our option, with new or equal part in exchange. Repair or Replacement parts installed will then be warranted for the unexpired portion of the original warranty term. Contract your franchised Generalmusic dealer if such defects occur. Cabinet, deterioration due to use and time are not covered by this warranty. Imperfections in any of these items should be called to the attention of your dealer without delay.

Exclusions
This warranty shall not be in effect if the instrument has been subjected to misuse, neglect, accident or act of God, improper installation or servicing, or has been used with accessories not manufactured by Generalmusic. Our obligation is limited to the repair or replacement of defective parts and does not cover transportation charges either to or from the repair facility or dealer. Please complete the attached warranty registration card and return to Generalmusic Corp. within ten (10) days from date of purchase. This warranty is extended to the original purchaser only and a dated purchase receipt is required for warranty performance.
     Additional warranties, if any, which may have been offered be either the distributor or the selling dealer represent the obligation of such distributor or dealer and not the obligation of Generalmusic Corp.
     All warranties implied by law including any warranty of merchantability or fitness for a particular purpose shall be of a duration of one (1) year from date of purchase. The warranties herein are expressly in lieu of all other express warranties including the payment of consequential or incidental damages for the breach of any warranty.
     Some states do not all (a) limitation on how long an implied warranty lasts or (b) the exclusion or limitations of incidental or consequential damages so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Technical Support: Technical Support is offer through your local Generalmusic Dealer or Authorized Generalmusic repair center. You can also send technical support question via Email to: Support@Generalmusic.us